CISCO ICM SOFTWARE RELEASE 4.6.2 SCRIPT EDITOR GUIDE PDF

Script Editor Overview. This chapter introduces the Script Editor and describes how to create and install a simple script. It includes: An introduction to routing. Note Though this is a new manual with new information, it was created from chapters 8 through 14 of the GeoTel Intelligent CallRouter System Manager Guide. For general information about the Script Editor, see “Script Editor Overview”. ICM software makes the open script version the current active version.

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The default script used by Unity Express is auto attendant script. When a contact arrives with the trunk group and DNIS that correspond to a translation route, the Peripheral Gateway PG is responsible for determining the guidee target.

Cisco ICM Software – Script Editor Guide – documentation kit

There already exists quite a functional Cisco script based on TCL: For example, features such as dial-by-name are represented as one option using drop-down menus. Dialed number DN A dialed number DN is a string that represents the telephone number dialed by the caller; for example, might be a dialed number. Administrators can create scriot auto-attendant script file by using either of the following methods: Would you give up driving for a sexy, electric bicycle?

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How to Delete a Script Contents Introduction Document ID:

Administrative scripts run on a schedule you determine. The routing target receives the contact and processes it accordingly. Leave a Reply Cancel reply Your email address will not be published.

Supported relesae classes include: WAV files, which are installed automatically. Target A target is an entity to which ICM software can route a contact. Your email address will not be published.

How to Delete a Script Contents Introduction Document ID: 24820

Enter your email address to subscribe to this blog and receive notifications of new posts by email. Dataset by an administrative script can be used by routing scripts. Skill target A skill target is an entity at a peripheral or in the enterprise to which ICM software can route a contact. Be respectful, keep it civil and stay on topic. With Universal Queue, ICM software treats requests from different channels as part of a single queue. Posted in IP Telephony Tags: For example, a customer may require help installing software, and thus the Technical Support service.

A service is associated with a peripheral. Media classes Media classes are the types of contacts that ICM software can route in an integrated contact center system. Misc by Wayne Cunningham Aug 26, Notify me of new comments via email. Target set A target set is a list of possible targets. Media routing domain A Media Routing Domain MRD is a collection of skill groups and services associated with a specific communication channel. Anyone have access to the Auto attendant Cisco. During script processing, the actual target is chosen from the set by the preceding node on the script branch, a Select node or Distribute Node.

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Student 1 and Student 2: For basic scripts-even to generate a simple script example to be used. PanaVise PortaGrip car mount keeps a fierce grip on phones With its thick plastic arms and strongly engineered hinges, the PortaGrip car mount won’t be easily dislodged from a windshield or broken in the automotive environment.

After riding Specialized’s Turbo, one Car Tech editor is tempted. CME Auto Attendant script – change default wait. Editor Express scripting – Cisco Community. If its algorithm is suitable to you, take it, set it up and use. Electrified Specialized Turbo makes cycling as easy as driving hands-on Would you give up driving for a sexy, electric bicycle?

With its thick plastic arms and strongly engineered hinges, the PortaGrip car mount won’t be easily dislodged from a windshield or broken in the automotive environment. I have a UCCX 7.